Getting in touch with us is easy - either send us a message via Facebook Messenger, email (hello@egodrift.com) or use the Send us a Message option in the bottom in the page - we'll get back to you in no time.

Yes. We're working on adding more currencies in the near future. Once this option has been made available, the active currency for all displayed prices will be clearly visible on our website and indicated by the corresponding currency symbol next to all products' prices.

By default, all prices you find on egodrift.com are in US Dollar excluding taxes and shipping.

Yes, custom Kv options are available for all our EGODRIFT motors at no extra cost, and we have even started to implement a feature in our new store that allows you to order custom Kvs for selected models directly from our store.

A custom Kv can be useful when your model, gearing, battery setup, or target headspeed does not perfectly match one of the standard Kv versions. In many cases, a small change in Kv can help bring the setup closer to the desired headspeed at around 80% throttle or governor output.

Please note that not every exact Kv value can always be produced. Our team will check the closest available winding options and confirm what is technically possible before production.

At EGODRIFT we rely on the art of hand-winding motors for every single one of our models (with no exception) for a variety of reasons:

1) Fill grade - packing more copper
While machine winding would certainly be a whole lot faster, cheaper and easier, there are a few technical downsides to using winding machines: The biggest one of them being the achievable fill grade = how much copper (wire) you manage to squeeze into the bell around the stator arms. A winding machine relies on bigger (and static) tolerances to wind the wire lobes around the stator and cannot adjust it's winding routines as good as one of our winding experts can with every lobe. They wrap, pull, push and fit the wires around the stator to manually reduce the empty space between windings to the maximum, thus achieving a higher fill grade in the bell than a machine could. Think of empty space inside a bell and between the stator arms as wasted potential. And for copper on the stators the one thing that holds true is: the more the better.

2) Quality control - Each motor is going through our experts hands
By winding each stator manually, we ensure that all components - the stator itself, as well as the wire, and the finished assembly - is going through the hands of our winding experts for several minutes. Any imperfection in the material or the assembly will immediately be noticed and any products that fail our rigorous standards when it comes to winding our stators can be discarded immediately.

3) True craftsmanship - and not mass production
Our lovely winding ladies have been building motors for us for well over a decade, and we will continue to rely on hand-winding for many years to come. We believe motor winding by hand is an art, and a skill that needs to be preserved. Each one of our motors is a piece of true craftsmanship, not the result of mass production. And we love our staff, and feel it's our responsibility to secure their jobs for the community.

You might have seen custom artwork on some of our motors, but please understand that custom laser designs are not something we offer for regular ordering. These are being made (and reserved as such) as special treats and our way of expressing our gratitude to our team members, special projects and most loyal customers.

Should you have a special project in mind that qualifies for a special artwork, or have supported us for many years, please feel free to get in touch.

We have rebuilt the entire EGODRIFT online store from the ground up to make product selection, setup guidance, spare parts, legacy model information, and support content easier to access. As part of this move we need to please ask you to register a fresh customer account, even if you already had one in our previous store.

If you are looking for your customer account in the new store, you can find it here:
Go To Customer Account

Don't worry - your entire order history is safely stored in our (offline) order management system, even if previous orders don't show in the current store.

Any orders placed via our previous store were not migrated, but don't worry - your entire order history, including all orders placed via egodrift.com, via mail, messenger services, phone or in person, are safely stored and accessible to us at any time in our (offline) order management and production (ERP) system.

Should you realize that you ordered a wrong product, that there is a mistake in your address entered, or if you like to add any items to your existing order, please get in touch with us immediately.

While our team usually starts to work on your order immediately, we'll try our best to accomodate any wishes for changes or additional items.

We always aim to make import customs processing in your home country as easy and beneficial as possible for you. Should you have any special wishes regarding the declarations, please let us know in the comments box of your order or send us a message - we'll be happy to accomodate all your wishes.

Short answer: In most cases $32.90, but please refer to the shipping cost estimator that can be found on the Cart page of our website for detailed shipping options, lead times and costs. Please note that certain items (especially merchandise and clearance items) may be dispatched from different or separate locations, and may incur different or additional shipping costs.

The majority of our shipments is sent via DHL or Fedex, but please see the available shipping methods, lead times and prices on the cart page and during the checkout process. We are currently offering shipments to over 60 countries worldwide, and we are constantly adding new ones. If your country is not in the list, please contact our support team and we'll certainly find a solution for you.

Of course. Once your order ships and we receive the tracking number for it from our logistics partners, we will update your order accordingly, allowing you to track the final delivery of your shipment via our store (or the Shop app).

Please note that it can sometimes take a day or two for us to update your order as this process is not automated and being done manually.

All orders are usually shipped (handed to our logistics partners) within a few workdays, some select items even with 24 hours. But please note that it can occasionally take a little longer for your orders to be finished due to holidays, or during seasons of high demand.

How fast your order will arrive largely depends on your location and customs processing in your country. All orders through egodrift.com are usually handed over to our logistics partners within a few business days. From there on parcels usually take around 3-4 business days to be delivered when shipped via DHL.

All our shipments (up to a declared customs value of 600 US Dollars) are shipped with DHL Express to start with and as such are already express shipments. But should you really need an item urgently - for example for an upcoming event or demo you're attending - please let us know during checkout, and we'll do our best to get your items to you as fast as possible and contact you if necessary.

We are always dedicated to getting your ordered items to you as fast as possible. Most products available through our website will be dispatched and shipped to you directly from our factory in Jiangyin/China.

We do, however, reserve the right to dispatch certain items and items out of stock in our main facilities to be dispatched to you from the nearest possible location (without any extra costs or lead times).

You can pay for your order securely in our store via PayPal or the payment options provided by Shopify (Shop Pay, Credit Card, Apple Pay, Google Pay and more).

In addition, we can accept bank transfers and other payment methods offline, please get in touch with us if you wish to use a payment method not supported within our store - we're sure we'll find a way to make it happen.

If this is your first time ordering from our store, we got a special 10% discount in store for you. Please enter "egowelcome" as discount code in your cart or store to redeem the discount.

If you received a discount or promo code from EGODRIFT, you can redeem it on egodrift.com, by entering the code you received either on the cart page or during your checkout (right before you place your order).

Please make sure that you do not enter any brackets () or quotation marks "" around your code as they are not part of it. Also please note that you will only be able to enter these codes if your cart is not empty.

Click the "Apply " button to apply the discount or promo code. If correctly applied and valid, the discount code will be displayed as a card/label in your totals.

If you can't seem to redeem a discount or promo code issued by us, here's a list of things we'd ask you to check:

Correct code entered
Please make sure you enter the code without any brackets () or quotations marks "", those are not part of the code sequence. (Dashes well are, and usually found in between number sequences)

Customer group specific
Some codes are restricted to certain customer groups, please check if you are logged in and retry redeeming the code once you're logged in.

Item restrictions
Some codes can only be redeemed in combination with specific items (or combinations thereof), so please check if your cart fulfills all requirements for the code you received.

Expiration Date
Codes may be valid for a specific timeframe only. Please check if your code is still valid or has expired.

If you have checked all of the above and believe there is really an issue with your code, please feel free to contact our customer support team via email for assistance.

We have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept our apologies if you have received an incorrect item. As part of our customer objectives, we will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience. We will review each case individually when considering the return of the product; in some cases we may require further information such as pictures so we can choose the best course of action. Our aim is to provide the best solution for you as quickly as possible.

Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept our apologies if you have received a damaged item. We ask that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may actually result in a delay of the parcel being returned. Please attach any pictures you have of the damage to the message. A member of our team will review the details and offer the best resolution to resolve your query.

Please accept our apologies if you believe there is a fault with your item, we take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail. In order to do this we ask that you contact us right away. Please provide details of the fault and where possible attach pictures to your message.

Please contact our Customer Service team to arrange your return. We will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details we will provide you with all the necessary information to arrange the return.

Please package the item securely and ensure our returns form is included inside. You will need to obtain a proof of postage receipt when you send your item to us. Proof of postage does not cost anything but without it we may not be able to process your refund or replacement in the rare event that your item is lost in transit.If you request a replacement and the product is no longer available, we will process a refund back to the original account used to purchase the item.

We are more than happy to refund postage costs to return an item where the return is required due to our error. For instance:

• If we sent you the wrong item
• If the item is damaged or faulty
• -here you are returning a substitute item which you do not want to keep

We will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, again we recommend using a delivery service that insures you for the value of the goods.

We will not refund postage costs to return any item due to reported damage or fault where no error was found in the testing process. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed.

In case you are unhappy with your order or would like to return items ordered within your rights, we will refund you via the payment option you selected during checkout. Please note that we reserve the right to receive and control returned items before refunding the corresponding amount (minus applicable return shipping charges) to your account.

You can find the exact configuration of each motor on its respective product page in our store.

For the majority of our hobby motors, including all Tengu and Scale Collection models, this is shown as 12N10P, meaning the motor has 12 stator arms/slots (N) and 10 rotor poles/magnets (P).

Please note:
Some ESCs require the number of pole pairs instead of the total number of poles. In this case, you would enter 5 pole pairs for a 10-pole motor.

Motor temperature depends heavily on the complete setup, not only on the motor itself.

Blade size, pitch, headspeed, gearing, ESC timing, governor settings, cooling airflow, drivetrain friction, battery condition, and flying style can all have a major effect on temperature.

If a motor runs hotter than expected, check the following points first:

• Is the gearing appropriate for the desired headspeed?
• Is the throttle or governor output close to a reasonable operating range?
• Is ESC timing set too high?
• Is the model using oversized blades or too much pitch?
• Is there enough cooling airflow?
• Is the drivetrain running freely?
• Are bearings, belts, gears, and shafts in good condition?

A slightly warm motor is normal. A motor that becomes too hot to touch comfortably should be investigated before continuing to fly aggressively.

Please also have a look at the ESC Configuration, First Flights & Tuning and Troubleshooting guides on our workbench.

The right motor depends on your model size, blade size, cell count, gearing, desired headspeed, and flying style.

To get you started, we have put together a base overview of common setup and motor combinations in our Choosing the right motor guide, and hope that our explanatory EGODRIFT Headspeed Calculator will help you figure out the best combination.

And of course you can always send us a message, and we'll help you put together the perfect setup, or discuss your findings with you. We love doing that, so don't hesitate to get in touch.

At EGODRIFT we rely on the art of hand-winding motors for every single one of our models (with no exception) for a variety of reasons:

1) Fill grade - packing more copper
While machine winding would certainly be a whole lot faster, cheaper and easier, there are a few technical downsides to using winding machines: The biggest one of them being the achievable fill grade = how much copper (wire) you manage to squeeze into the bell around the stator arms. A winding machine relies on bigger (and static) tolerances to wind the wire lobes around the stator and cannot adjust it's winding routines as good as one of our winding experts can with every lobe. They wrap, pull, push and fit the wires around the stator to manually reduce the empty space between windings to the maximum, thus achieving a higher fill grade in the bell than a machine could. Think of empty space inside a bell and between the stator arms as wasted potential. And for copper on the stators the one thing that holds true is: the more the better.

2) Quality control - Each motor is going through our experts hands
By winding each stator manually, we ensure that all components - the stator itself, as well as the wire, and the finished assembly - is going through the hands of our winding experts for several minutes. Any imperfection in the material or the assembly will immediately be noticed and any products that fail our rigorous standards when it comes to winding our stators can be discarded immediately.

3) True craftsmanship - and not mass production
Our lovely winding ladies have been building motors for us for well over a decade, and we will continue to rely on hand-winding for many years to come. We believe motor winding by hand is an art, and a skill that needs to be preserved. Each one of our motors is a piece of true craftsmanship, not the result of mass production. And we love our staff, and feel it's our responsibility to secure their jobs for the community.

Changing or replacing the shafts on our EGODRIFT Tengu motors for rc helis is a fairly easy and straightforward process. Please refer to the Services & Spare Parts page for detailed information and a great video explaining everything in detail.

If you are organizing an event and would like to apply for a sponsorship, please get in touch with us - we'll happily forward your inquiries to our regional team managers for evalu.ation.

We kindly ask for your understanding that we receive a lot of requests, and therefore unfortunately have to be selective with our sponsorships. Please include information about the size and expected attendance of your event, as well as the created value for us (brand features and exposure) in your inquiry.

We are always looking for new talent, but more for great people that share our vision of this sport's future. If you do, we will meet sooner or later, that's for sure. But feel free to send us a message with a short introduction of yourself - we have watched all the ones we received so far and we have no intention of stopping to do that. Please don't be disappointed if we don't manage to reply to you. We receive quite a few requests and can't answer all of them. But we remember everybody who wrote us, and we'll keep an eye on your progress nevertheless.

Please note that we will only consider your application if you are using our products already, but feel free to get in touch with us if you would like to try them out - we'll be happy to help.

If you'd like to order some flags, banners or other merchandise to represent EGODRIFT at your event, club or store, please get in touch with us.

If you would like to sell our EGODRIFT products in your store (online and/or brick and mortar), you can apply to become Authorized EGODRIFT Reseller. Please send us a quick message using the contact form on our website, including any links/information you have about your business. It will be our pleasure to check them out and get back to you shortly.

Please note that we put big emphasis on the selection of our dealers to reassure our products are being sold with the good service our customers expect. Thank you very much.

Our partners have been chosen for their dedication to service, so please get in touch with your local dealer if you want to order a custom motor option via them. We're sure they'll be able to accustom your wishes and have them added to their next supply shipment.

With pleasure. We are always looking for new partners that value and share our dedication to service and quality. Please send us a message with the name - and ideally contact info - of the store or partner you would like us to contact and we'll be happy to connect with them.

We would appreciate if you could drop the store or partner a line to let them know that we'll get in touch, thank you.